Quality Assurer (randburg)

JOB INDEX - 4 months ago - Job Mail

4 months ago

Quality Assurer (randburg)

AN EDUCATION AND TRAINING COLLEGE IS SEEKING TO EMPLOY A QUALITY ASSURER IN THE RANDBURG AREA

Please Note:


If you do not fit the specification with the minimum requirements your application will not be accepted for this position.
Shortlisted candidates may be required to complete an Assessment or Test to demonstrate your knowledge of this position.


Requirements:



  • Matric Certificate

  • 1-3 years quality assurer experience

  • Quality maintenance, coaching and training of Customer Service Centre



  • Excellent communication skills

  • Attention to detail

  • Positive attitude


 


Skills / Duties:



  • Their main responsibility will be to assess calls

  • Provide basic coaching

  • Assist with assigning leads to sales advisors

  • Assist with calling clients as and when required

  • Assist with external communications, responding to Facebook queries

  • Draw reports and report back on stats within the team


 


Applicants must reside in RANDBURG or surrounding area.


Only South African citizens, who are suitably qualified, live in the applicable area and meet the requirements of the position are eligible to apply for this vacancy.


Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.


 


Visit our website to view all of our current vacancies: www.mprtc.co.za