Campaigh Support Specialist

JOB INDEX - 5 months ago - Job Mail

5 months ago

Campaigh Support Specialist

A Campaign Support Specialist is required in the North of Johannesburg with a degree in business and at least 2 years in similar campaign support role.
Abel to work with Adobe campaign, understanding marketing ecosystem architecture and systems integration.

  • Matric

  • Bachelors degree or equivalent bsiness experience required

  • Minimum 2 years experience in similar campaign

  • Serve as 1st level support to troubleshoot and solve technical issues (data files, issue logs, workflows, etc.) with our cloud-based campaign deployment and user journey platforms (IMIcampaign and IMIconnect respectively).

  • Ability to take requirements and build email templates using pre-built components

  • Ability to configure/publish templates for use in campaigns

  • Strong functional proficiency in campaign orchestration and marketing automation using Adobe Campaign or related marketing automation tools

  • Ability to troubleshoot workflow issues and bugs

  • Understanding of marketing ecosystem architecture and systems integrations (i.e.
    SAP, Amazon Web Services, CRM, SFTP servers)

  • Understanding of relational databases and data-driven marketing

  • Positive attitude, dependable, and flexible

  • Daily monitoring of email deliverability and system health checks

  • Create and test messaging templates in IMIcampaign

  • Facilitate monthly community call meetings with global market users

  • Create customized real-time reports of digital campaign statistics

  • Send out global communication for any system downtime/global technical issues impacting usability