Hotel Receptionist - Camps Bay Village - With Opera Pms Experience A

JOB INDEX - 1 month ago - Job Mail

1 month ago

Hotel Receptionist - Camps Bay Village - With Opera Pms Experience A

If you are an organised, smart and enthusiastic individual looking to make a career move, this could just be the right move for you.



• Grade 12 or equivalent

• Accommodation Certificate/ Hotel School diploma is advantageous

Work experience:

• At least 2 years' previous experience in the same or similar position in a 4/5 star hotel

• Familiar with all duties and procedures in Front Office Department

• MS Office (Word, Excel and Email) is essential

1 years' Opera experience is essential

Valid Drivers licence

• Third language is advantageous


• Friendly and service orientated

• Reliable, responsible and dependable to fulfil obligations

• Excellent communication skills

• Attention to detail

• Willingness to lead, take charge and offer direction

• Ability to multitask

• Show initiative by taking control of task

Tasks (include but not limited to):

• Check in and check-out of guests

• Ensure accurate billing

• Make travel arrangements for sightseeing and tours

• Receive, store and deliver luggage and mail

• Relieve night audit when necessary

• Perform office duties

• Receive reservations for accommodation from clients, either in person, online or by telephone, fax or email

• Take guests' details and allocate their rooms

• Talk to transport carriers (such as airlines, bus companies and rental car agencies) to make and confirm travel arrangements for guests

• Inform guests of the hotels services and facilities, policies and procedures

• Provide tourist information to guests

• Make reservations for sightseeing tours, restaurants, the cinema and live entertainment

• Deal with enquiries and requests from guests

• Take messages for guests

• Finalise guests' bills and issue receipts upon payment

• Perform cashier duties and exchange foreign currency

• Place guests' possessions in a safe if requested

• Coordinate the cleaning of guests' personal laundry and room service deliveries

• Follow in-house procedures to help ensure the security of guests and employees

• Perform general secretarial duties, such as preparing correspondence and attending to incoming calls

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to

**Please note that only successful candidates will be contacted. Should you not hear from us within 14 days – please consider your application unsuccessful**

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