Telesales & Receptionist

JOB INDEX - 1 month ago - Job Mail

1 month ago

Telesales & Receptionist

A concern within the construction industry is seeking a dedicated and hard working Telesales and Receptionist with a sales and marketing background to join their team.

Open position : Telesales & Reception


Location : Port Elizabeth


Type : Fixed Term Contract


Salary : Market related


Job requirements :



  • Previous experience in telesales, receptionist and customer relations

  • Thorough background in computers is essential, with knowledge of MS Windows, MS Office (Excel, Word, Outlook)

  • Proven track record of and commitment to excellence in customer care

  • Experience in the construction material supply industry will be beneficial

  • Excellent knowledge of the Port Elizabeth Construction Market

  • Understanding of broad range of quarry and construction materials

  • Valid drivers license

  • Fluent in English, Afrikaans and Xhosa would be a great advantage


 


Duties include :



  • Telephone answering

  • Taking of customers orders

  • Assisting customers at the office, and ensuring that they are assisted promptly and advised correctly

  • Work to maintain and build relationships with existing client base

  • Handle customer complaints promptly

  • Communicate customer needs and additional requirements with Quarry Managers

  • Provide recommendations to management for the development of products and the maximization of profits

  • Various other admin duties