Aftermarket Sales Representative

JOB INDEX - 3 months ago - Job Mail

3 months ago

Aftermarket Sales Representative

Our client based in George (Western Cape) is looking for an Aftermarket Sales Representative to ensure achievement of Aftermarket sales and GP targets, and achievement of new business objectives, managing and expanding existing client base through personal performance.

Education and Minimum Requirements

  • Grade 12 / Matric

  • Relevant tertiary qualification / experience

  • Minimum of 3 years’ experience in material handling equipment aftermarket sales environment or similar industry

  • Valid Code 8 / EB driver’s license

  • Forklift aftermarket sales environment or similar industry


  • Ability to work under pressure

  • Sales and Marketing

  • Customer and Personal Service

  • Production and Processing

  • Costing skills


  • Ensure that best management practices are followed in all areas of responsibility regarding parts sales procedures and actions, promoting a customer oriented service and to implement and uphold actions in line with company strategic vision.

  • Selling of all aftermarket products such as parts, forks, tyres, forklift services & contracts and other accessories

  • Achieve sales, growth and profitability targets in an assigned sales territory

  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services

  • Inform and resolve customers' questions about products, prices, availability, product uses, and credit terms

  • Quote prices, credit terms and other specifications

  • Emphasise product features based on analyses of customers' needs, and on technical knowledge of product capabilities

  • Prepare sales contracts for orders obtained, and submit orders for processing

  • Overall responsibility to meet growth / market share increase objectives; responsible to analyse, prepare and successfully implement strategy to target and convert new business accounts; cold calling on potential new accounts

  • Overall responsibility to ensure quality of customer interaction and service – ensure that customer expectations in all regards are exceeded by building and nurturing partnerships based on a thorough understanding of the clients business and unique needs and challenges (drive customer service excellence, ensure good communication with customers, develop and implement strategy to ensure proper / scheduled cover of assigned territory, developing partnerships with and tailor made solutions for clients; evaluation of own development needs and ensuring lack of knowledge / skills are addressed).

  • Responsible to ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performed

  • Sound financial management of deals in line with budget and company strategic objectives (ensure sales targets, invoicing targets and GP targets are met, ensure key administrative support functions are diligently executed, ensure discounts are approved / within limits; etc.).

  • Preparation and presentation of reports as and when required.

  • Overall responsibility to ensure administrative procedures is followed correctly; responsible to ensure administrative duties are performed accurately and timeously; maintenance of customer records, etc.

  • Ensure proper internal customer service and prompt and courteous communication is developed and maintained with other departments.

  • Participative responsibility to grow department in line with company requirements

  • Participation in team/department meetings and development/training initiatives to ensure that the Aftermarket Sales team functions as an efficient resource for the company by continuously evaluating and monitoring quality and accuracy of work, implementing and actively participating in development initiatives in line with company strategic objectives, ensure effective inter-departmental and internal communication and by collaborating and sharing information with colleagues, e.g.
    selling strategies, marketing information, leads, etc

Please visit our website at more details and to register your C.V.