Aftermarket Sales Representative

JOB INDEX - 1 month ago - Job Mail

1 month ago

Aftermarket Sales Representative

Our client offering a large range of material handling equipment is seeking an Aftermarket Sales Representative to join their team.

Open position : Aftermarket Sales Representative

Location : Port Elizabeth

Salary : Market related

Type : Permanent position

Reporting to : Aftermarket Manager

The purpose of the position is :

  • To ensure the achievement of Aftermarket sales and GP targets

  • To ensure the achievement of new business objectives

  • Managing and expanding existing client base through personal performance

  • Ensure that best management practices are followed in all areas of responsibility regarding aftermarket sales procedures and actions

  • Promoting a customer oriented service

  • To implement and uphold actions in line with company strategic vision


Job requirements :

  • Grade 12 / Matric

  • Minimum of 5 years experience in the aftermarket sales environment

  • Valid Code 8 / EB driver’s license

  • Knowledge of sales and marketing, customer and personal service, production and processing

  • Costing skills

  • Strong financial and numerical ability, business and economic principles

  • Strong knowledge of developing new business

  • Position will entail travel throughout the assigned sales territory

  • Experience using MS Office

  • Able to multi task, problem solving ability and able to work unsupervised


Preferred requirements :

  • Relevant knowledge of Customer requirements, service, parts and accessories as well as selling skills

  • Autoline experience in the following areas: Point of sale, Stock management, Stock Checking, Accounts and Fleet Kompact


Duties :

  • Selling of all aftermarket material handing services and contracts   

  • Achieve sales, growth and profitability targets

  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met (training)

  • Inform and resolve customers' questions about products, prices, availability and product uses

  • Quote prices

  • Meet growth / market share increase objectives; responsible to analyse, prepare and successfully implement strategy to target and convert new business accounts

  • Ensure quality of customer interaction and service

  • Ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performed

  • Perform buying duties when necessary

  • Contact suppliers in order to schedule repairs and other problems

  • Preparation and presentation of reports as and when required

  • Ensure administrative procedures are followed correctly and maintenance of customer records

  • Ensure proper internal customer service and prompt and courteous communication is developed and maintained with other departments

  • Grow department in line with company requirements

  • Participation in team / department meetings and development / training initiatives to ensure that the aftermarket team functions as an efficient resource for the company

  • Ensure quality of interaction with internal and / or external clients (maintain proper communication and joint resolution of problems, ensure prompt and accurate responses to queries / requests for assistance)

  • Ability to develop and implement operational innovation