Internal Sales / Order Taker (steel Industry)

JOB INDEX - 1 month ago - Job Mail

1 month ago

Internal Sales / Order Taker (steel Industry)

A leading supplier of civil and engineering products is seeking an Internal Sales Person to join the team.

Open position : Internal Sales / Order Taker (Steel Industry)


Location : Port Elizabeth


Salary : Market related


Type : Permanent position


Duties include :


-       Assist other sales staff with quotations and closing of deals.


-       Implement any changes in procedures.


-       Ensure that all staff are correctly attired.


-       Ensure that annual and sick leave forms are approved, signed and handed to the Financial Manager


-       Assisting with budgets and ensuring that budgeted sales targets are met.


-       Answering of incoming calls and converting enquiries into sales.


-       Ensure that each internal sales person phones a list of customers on a daily basis to ask for orders.


-       Handling of customer complaints.


-       Ensuring that there is a set system to capture sales enquiries/orders into the counter book and monitor the information.


-       Updating the selling prices on the computer.


-       Quoting by phone and fax.


-       Receiving and processing of sales orders on Syspro.


-       Sourcing of stock (standard and non-standard) from approved suppliers.


-       Checking on o/s back orders on a daily basis and release invoices for delivery.


-       Expediting of sales orders (deliveries).


-       General office duties.


-       Updating of all customer discount structures on Syspro.


-       Liaise with Warehouse/Dispatch Manager regarding deliveries.


-       Attending all necessary meetings.


-       Leasing with external sales staff members.


-       Accompany external staff on customer visits.


-       Providing leads to the external sales force.


-       Any quote more than a given amount, to check with Management.


-       All quotes to be followed up and copied to the External Representative


-       Orders to be liaised with the responsible External Representative


-       Ensure to keep Credits at a minimum and follow the Credit Procedure


-       Assist with all stock takes.


-       General adhoc duties when required.